What would your day to day look like?

Reporting to the Store Manager, you will be responsible for the general running of the floor. You will ensure that sales targets are achieved, and customer service is at its highest level. To support the work of the Visual Merchandiser and display the product in a commercial and aesthetic manner in accordance with company standards, in order to maximize sales.

Key Responsibilities:

· To ensure and provide an excellent level of customer service in the store

· To ensure the team possesses good product knowledge and is aware of the key performance indicators

· To be familiar with and offer services according to the needs of customers in order to maximize sales

· To organize and distribute tasks and positions to each member of the team

· To ensure that sales targets are implemented, achieved and exceeded in store

· To maintain the image of the store in order to make it attractive and commercial

· To know and apply the visual merchandising standards of the brand and of the season.

· To participate in updating the Merchandising and Rotation schedules

We are looking for a self-motivated team player who is a vibrant outgoing person and can demonstrate excellent communication skills, a proactive attitude and enthusiasm to represent the brand through the delivery of excellent customer service in order to achieve and exceed sales targets. Previous experience of working in fashion retail is desirable.

Requirements:

· Prior experience in retail sales is preferred

· Must be a sales-driven, goal-oriented individual

· Passion for customer service, styling, and product

· Flexible availability, including weekends and holidays

· Must have a positive, high-energy, friendly, outgoing, and engaging personality.

· Must be willing to take the first step to initiate contact with the customers and identify their shopping needs.

· Strong time management and communication skills

· Ability to manage multiple and competing work priorities, demands, and changes



What makes us special?

· Discount on all our lines (Woman, Man, Kids, Teen &amp; Home)

· Uniform per season

· Insurance Benefit: You only pay a % of the value!

· 401(K) Pension Plan

· Holidays + Floating Holidays

· Vacation Days

· Bonus and/or Commission paid monthly

· Opportunities for constant development to other positions within the International Retail structure or Headquarters in Barcelona with varied challenges that generate learning on the job.

· You will be part of a leading company in the fashion industry, dynamic and in full innovation

· Close, inspiring and ambitious work environment

Floor Supervisor

WHAT WOULD YOUR DAY TO DAY BE LIKE AT MANGO?

We are looking for a Part Time Sales Associate to join our team in Cambridge Massachusetts.

The ideal candidate will be responsible for supporting our sales team. You will be a key contributor to our sales team's success. You will primarily be in charge of scheduling and preparing our sales team for important meetings and trade shows. You will provide outstanding customer service by liasoning between the sales team and the customer.

Key Responsibilities

Guarantee the best customer experience within the store providing all the support that customer might require. To achieve this, it will be key to possess good product and fashion knowledge, positive attitude and will to make customers feel at home.

It will be necessary to be familiar with the sales indicators and focus on improving them. To accomplish this, Multifunctional Sale Associate's will have to be focus on all the tools available to foster the omnichannel experience.

They will need to ensure that the standards of the shopfloor are spotless: product well replenished and store clean, tidy and merchandised in an attractive way in order to maximize sales and offer the experience that our customers deserve. In terms of security standards either in fitting room, stockroom, shopfloor or cash desk, they must be followed at all times.

Different tools will be provided to cover the tasks mentioned above and it is crucial that these tools are used efficiently and in a respectful and appropriate way.

While working at the cash desk, Multifunctional Sales Associates are expected to process all the till transactions in a smooth, efficient and accurate way to assure that the last part of the experience in the store is enjoyable and satisfactory for the customer and assure that all the policies and procedures are followed.

When working in the stockrooms, Multifunctional Sale Associates are expected to get involved in all the duties related with the operations of the back areas: delivery, replenishment, transfers in &amp; out, maintenance of the standards of the stockroom, inventories and keeping the area clean, tidy and organized.

Multifunctional Sales Associates are expected to share their knowledge with new starters and provide basic training and collaborating in their onboardings. At all times, they will be expected to behave according to the values of Mango.

The wellbeing of all our staff is key, and because of that, it is expected to carry all the above following at all the times our Health and Safety standards.

What makes us special?

<ul>
	<li>You will be part of a leading company in the fashion industry, dynamic and in full innovation</li>
	<li>Close, inspiring and ambitious work environment</li>
	<li>40% discount on all our lines (20% on leather)</li>
	<li>Uniform per season</li>
	<li>Constant development opportunities with varied challenges that generate on-the-job learning</li>
	<li>Insurance Benefit: You only pay 40% of the value if you work a minimum of 30 hours per week!</li>
	<li>Holidays</li>
	<li>Commission paid out monthly</li>
	<li>Commuter Benefits</li>
</ul>

Sales Associate

New England Development

CambridgeSide offers a spectacular waterfront location with 120 of Bostons favorite stores and restaurants including H&amp;M, Best Buy, T.J. Maxx, World of Beer &amp; more.

Modified CanalSide Holiday Hours 
Wednesday, 12/18 - Saturday, 12/21: 11am-9pm 
Sunday, 12/22: 11am-8pm 
Monday, 12/23: 11am-9pm 
Christmas Eve: 11am-6pm 
Christmas Day: CLOSED 
Thursday, 12/26 - Saturday, 12/28: 11am-9pm 
Sunday, 12/29 + Monday, 12/30: 11am-8pm 
New Year's Eve: 11am-6pm 
New Year's Day: 11am-6pm 
Thursday, 1/2: 11am-9pm

CambridgeSide

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Mango

Mango has arrived at CambridgeSide, bringing European chic to your doorstep. Discover fresh silhouettes, bold textures, and timeless pieces that redefine modern style.

Mango is one of Europe’s leading fashion groups, with design and creativity at the center of its business model and a strategy based on constant innovation, the search for sustainability and a complete ecosystem of channels and partners.

Floor Supervisor

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